Privacy Policy

Effective date: September 5, 2026

This Privacy Policy explains how RIVAL collects, uses, and shares information in connection with the RIVAL mobile app and website.

Information We Collect

  • Account details you provide, including username, email address, and profile information.
  • Content you create or upload, including challenges, posts, comments, photos, videos, and messages.
  • Competition and community activity, including participation history, interactions, and engagement data.
  • Support communications and reports you submit through our support channels.
  • Device and technical information, including device type, operating system, app version, and identifiers.
  • Usage and log data, including app events, feature usage.
  • Device permissions and media access, including camera, microphone, and photo library access when you choose to grant permission for those features.

How We Use Information

  • Provide, maintain, and improve the RIVAL app and website.
  • Enable challenges, rivalries, communities, chat, content sharing, and live competitions.
  • Authenticate users and support account security.
  • Respond to support requests and user communications.
  • Monitor performance, fix issues, and protect platform integrity.
  • Comply with legal obligations and enforce our terms and policies.

Service Providers

  • Supabase for backend infrastructure, database, and authentication support.
  • Agora for live audio, video, and real-time communication functionality.
  • Expo and Apple services for app delivery, notifications, and platform-related functionality.
  • We may also use other authentication or email providers as needed to operate and support the service.

Sharing

We may share information with service providers acting on our instructions, when required by law or valid legal process, or when reasonably necessary to protect users, rights, safety, or the RIVAL platform.

Data Retention and Account Deletion

We retain information for as long as reasonably necessary to provide the service, maintain operations, resolve disputes, enforce agreements, and comply with legal obligations. If you request account deletion, we will process your request in accordance with applicable law and operational requirements.

Camera, Microphone and Photos

RIVAL may request access to your camera, microphone, and photos only when needed for features you choose to use, such as recording, uploading, or sharing content. You can manage these permissions through your device settings.

Security

We use administrative, technical, and organizational safeguards intended to help protect information. No system can be guaranteed as completely secure, but we work to reduce risk and respond appropriately to security issues.

Children

RIVAL is not intended for children below the minimum age required by applicable law. If we become aware that information was collected in a way that is not permitted, we may take appropriate steps to address it.

Your Rights

Depending on your location, you may have rights regarding your personal information, including rights to access, correct, delete, or restrict certain processing. You may contact us to submit requests in accordance with applicable law.

Changes

We may update this Privacy Policy from time to time. When updates are made, the revised version will be posted on this page with the updated effective date.